This Policy describes how RETRO PHOTO OLD PLOVDIV ("we") process your personal data when you contact us via Messenger/Instagram, make an inquiry, and/or book a photo session.
Data Controller
Name: RETRO PHOTO OLD PLOVDIV
Address: 3"4th January" str. Plovdiv 4000, Bulgaria
Phone: +359 888 637 809
Data We Collect
Names and profile data (Meta/Messenger/Instagram profile)
Contact information: phone, email (if provided)
Details of the inquiry/booking: preferred date and time, number of children/participants
Content of chat and correspondence (including attachments/images, if sent)
Payment details/invoice information (if applicable) — we do not store bank card data
Photos from the photo session and details of issued paper photos/frames (if using the service)
Retention Period
Chat communication: up to 12 months after the last contact or completion of the service, unless there is a legal basis for longer retention
Payment/invoicing documents: according to applicable legislation (e.g., up to 10 years)
Photos/files from the service: according to the terms of the service and/or given consent (e.g., up to 6 months or until withdrawal)
Recipients/Processors
Meta Platforms (Messenger/Instagram), as the communication platform
Email/cloud services, IT support, and photo printing (if applicable), only as needed and based on a confidentiality/processing agreement
State authorities/oversight bodies — only when there is a legal basis
Transfers Outside the EU
We use services from Meta and other providers who may process data outside the EU. In such cases, transfers are carried out based on Standard Contractual Clauses (SCCs) and/or other appropriate safeguards in accordance with GDPR.
Your Rights
You have the right to access, correct, delete, restrict, object to, transfer data, and withdraw your consent at any time (when processing is based on consent). To exercise your rights: contact us via Messenger or at the provided email/address.
Obligation to Provide Data
Providing your name and contact for booking is necessary for entering into/performing the service. Without this data, we cannot schedule a session or provide the service.
Cookies
This page is for informational purposes only regarding privacy. If you visit our website, the cookie policy will be outlined there (if applicable).
Changes
We may periodically update this policy. The new version will be published on this page with an updated date.
